Reviews

Robbie and team great! Trustworthy, professional, dependable and highly skilled. Clearly care about the customer experience. Very easy to work with. Highly recommend.

Had an AC unit go out on a family member with health issues (COPD). I have had Robbie come and service my AC unit before, and have nothing but high praises for the awesome job he did for me. So of course, I contacted Robbie, and he sent his technician Philip out as quick as he could....the same day! My Aunt was super pleased with his professionalism, and how quickly he had it running again. Robbie and Philip are great at what they do, and I cannot thank them enough for helping her out...especially how hot it was inside the house (90 degrees). They definitely have gained another new happy and satisfied customer, and the reason why I recommended them to her in the first place!!

He was friendly and competent. He immediately diagnosed the problem and quickly restored our air conditioning.

Friday afternoon delima with our a/c unit but Carolina Cool Zone took care of the problem and now we are comfortable!!

I highly recommend....

Carolina Cool Zone recently replaced my AC unit, and I'm very pleased with their service. My older home presented some unique challenges, but Robbie was determined to ensure everything was done correctly. The install went well, and Robbie informed me that he would need to come back to rerun the drain for the new air handler due to the configuration of water lines in my attic. They installed a vent in the current drain to prevent issues in the meantime. Unfortunately, there was a drain issue the next day, and the unit shut off due to the float switch tripping. I texted Robbie, and he promptly sent Phil, who fixed it.

Afterwards, even though the new unit was working correctly, my thermostat was causing it to run constantly. Robbie discovered that hot air from the attic was being drawn down and affecting the thermostat due to insufficient insulation around the return duct. We moved the thermostat to a different wall, which completely resolved the problem. Despite these challenges, Robbie remained highly communicative and proactive in resolving every issue.

Throughout the entire process, Robbie was clear that he wanted me to be completely satisfied, and I truly am. He was receptive to any concerns I had and willing to track down all potential problems. The unit now works perfectly, maintaining the set temperature without any issues. Robbie and his team went above and beyond. I'm incredibly happy with their service and commitment to customer satisfaction and would highly recommend them!

Robbie is truly amazing. He is so professional and so full of knowledge. He goes above and beyond to take excellent care of his customers. He does the maintenance on my business units as well as taking care of my residential unit. I just can not put into enough words just how amazing this company is. I give them a 100 out of 10 !

Robbie was great he is quick and friendly got the ac up and running like new

Best of the best!! Top notch company who is reliable, honest, and always fair!!

I can confidently (and highly) recommend Robbie and Carolina Cool Zone. He and his assistant were prompt, efficient, polite and able to diagnose and repair our unit’s problems swiftly for a fair price. What a relief to have a warm, cozy house again!

Omg can’t say enough about them! Unit went down last night and I called them this morning and they made here by the afternoon. And got it up and blowing cool air!!! What a relief!exceptional service, I highly recommend them!!!!

Robbie came out on a VERY HOT Sunday!!! He did some troubleshooting and returned this morning and was able to get us back in business and cooled off. Carolina Cool Zone will be our go to guy’s. Not only does he know his stuff but he is a genuinely good guy! Thank you so very much.

I called Robbie on a Saturday morning pretty desperate since the AC was out and temps were climbing close to 100. He came out within hours and went above and beyond to get it back up and running. It’s an extremely old system and he did what he could do to get it working for me. I am so appreciative of him and his very reasonable prices. Highly recommend!!!

Call them 1st! A true answer to my prayers when I came home to 95degrees. Not only were they on time, but they called and asked if they could come early – yes please! Fixed/checked/cleaned everything and were done so fast. So very caring and courteous! (And super reasonable) Thank you Robbie and crew!

Highly, highly recommend Carolina Cool Zone Heating & Air! Robbie was at our home within a few hours & handled the issue within a few minutes - even on a Sunday afternoon! Stand up guy, very reasonable rates, & extremely professional service. Our go-to company from now on!

Highly recommend! Carolina Cool Zone was able to come over same day to fix our HVAC unit. He had our home go from 82 degrees back to our normal temp within a few hours and we are very grateful for that in this summer heat!

Thanks Robbie for such prompt service. When the temp in my house started creeping up this afternoon we called Carolina Cool Zone. He answered right away and said he could be out within 45 minutes. In a little over an hour, the problem was diagnosed and FIXED! Needless to say everyone including the dog are comfortable tonight. Thank you so much.

Nobody likes when their AC stops working, especially during heat of summer. Robbie was able to come same day (other company’s were days out) and he had the issue diagnosed and had us back up and running in no time! I was super impressed with how quickly and efficiently he worked without cutting any corners. He also cleaned up and vacuumed out our unit from all the leaves and debris. Above and beyond. I will definitely be calling for any future maintenance or repairs!

Highly recommend Robbie! Called him the in the morning, he was out that afternoon and had us up and running in no time! If you have HVAC needs, he is the person to call!!!

If you are looking for an AC contractor who is reliable, coming on time, with fair prices and is extremely meticulous, don’t go anywhere else!

Excellent service, fair prices, and friendly staff. You can’t go wrong with Carolina Cool Zone!

Can’t say enough good things about the owner and his team! If you want to buy local from a genuinely great guy who has ventured out on his own and goes above and beyond for his customers look no further.

Robbie is amazing!! He is super prompt and very knowledgeable. We have used him at both our houses and would highly recommend him for any of your HVAC needs

Robbie is awesome! He was recommended to me and now have used his services 3 times for unexpected issues. Professional, fast, friendly, and reasonable! I highly recommend him and his company! Thanks so much!

Professional and excellent customer service, even followed up with us to make sure our new unit was working properly after installation. We will definitely contact Carolina Cool Zone Heating And Air for any future needs. Thanks again!